Build the Capacity to Lead.

Operational Implementation for the Modern Owner-Operator.

Restore your time and peace of mind.

Your Operations Partner

New Vision Solutions helps small businesses without full-time back-office staff build the systems they need.

Most owners get stuck running day-to-day work instead of planning for growth. We don’t just advise, we implement.

We implement recordkeeping, organize systems, and protect margins.

Whether you need an evaluation or an integrator to run operations, our aim is the same: give you back time and peace of mind.

Explore our implementation tiers below.

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The Operations Foundation Audit

Before you can scale, you have to find the leaks. The Foundation Audit is a deep-dive diagnostic of your current business health. We look under the hood of your financial and operational engine to identify exactly where you are losing time, money, and peace of mind.

What’s Included:

  • Financial Health Review: Analysis of your current P&L, bookkeeping accuracy, and margin visibility.

  • Risk & Compliance Audit: Review of vendor contracts, payroll setups, and insurance coverages.

  • Tech Stack Assessment: Evaluation of your current software (or lack thereof) for efficiency.

  • The "New Vision" Roadmap: A prioritized implementation plan showing you exactly what to fix and in what order.

Infrastructure Build-Out

Stop managing chaos and start leading a business. We don’t just give you a "to-do" list; we embed ourselves in your business to build your professional back-office from the ground up. We bridge the gap between "getting by" and "operating at scale."

What’s Included:

  • Financial Cleanup: Reviewing books to ensure they are up to date and establishing a historical track record.

  • Specialist Onboarding: We connect you with and set up your relationships with vetted bookkeepers, payroll providers, and insurance agents.

  • Digital Workspace Migration: Full setup and organization of Google Workspace or Microsoft 365 for centralized record retention.

  • Operational Standardization: Basic organization of information so your business is ready for its first set of SOPs.

Fractional Integrator Partnership

For the owner-operator making under $1M who needs to step out of the daily grind. As your Fractional Integrator, I act as your "In-the-Trenches" COO. I manage the systems, the vendors, and the back-office so you can focus entirely on selling, leading, and high-level growth.

What’s Included:

  • Ongoing Vendor Management: I am the point of contact for your bookkeeper, tax pro, and insurance partners.

  • SOP & Manual Development: Direct creation of the "How-To" manuals that make your business repeatable.

  • Historical Review & Forecasting: Regular margin analysis and financial reporting to ensure growth is profitable.

  • Capacity Management: Constant optimization of your time and workflows to keep you out of the "specialist trap."

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If you are a small business owner and you’re ready to reclaim your time, let’s talk.

Frequently Asked Questions

What is a Fractional Operations Specialist?
A Fractional Operations Specialist is a skilled partner who integrates into your business on a part-time or project basis to manage non revenue producing functions. Unlike a consultant who provides advice from the sidelines, a Fractional Specialist is an embedded partner. We own the execution of your back office ecosystem. This is done by handling financial oversight, vendor coordination, tech stack integration, and workflow optimization so that you can stop being the operational bottleneck.

I already have an assistant or office manager. Do I still need a Fractional Operations Specialist?
Yes. An assistant or office manager is typically task oriented, meaning they execute the workflows you have already created. A Fractional Operations Specialist is strategy oriented. We build the systems and workflows that your team uses to stay efficient. We provide the high level financial oversight, tech stack architecture, and compliance governance that often stays on the owner's shoulders because administrative staff is not typically trained to manage those areas. We do not replace your team; we give them the structure they need to be successful.

How do I know if I am ready for a Fractional Operations Specialist?
You are ready when your success has outpaced your systems. If you spend more than 10 hours a week on administrative troubleshooting such as chasing vendors, managing payroll, or fixing software errors, you have reached a complexity ceiling. If your business feels fragile, meaning it would struggle to function if you or a key employee took a two week vacation, it is time to institutionalize your operations.

What are the benefits of the fractional model over a full time hire?
The fractional model provides executive level results without the full time overhead. A full time COO at this level often commands a six figure salary plus benefits and equity. We provide that same strategic oversight and institutional grade infrastructure at a fraction of the cost. Additionally, we bring a cross industry perspective that allows us to identify hidden leaks and apply best practices that an internal hire might miss.

Why choose Lindsay Fager and New Vision Solutions?
I am an operator who is willing to sit in the seat next to you as you build, grow, or transition a business. My background includes managing a business, risk management, non-profit operations, new business build outs, as well as international logistics and market analysis. I am a lifelong learner who keeps up with tech trends and regulatory shifts to ensure your systems are flexible and modern. I do not just point out problems; I take ownership of the solutions and stay embedded in your business until the job is done correctly.

What does the first 90 days look like?
We move quickly to create immediate capacity for you through a three phase integration:

Phase 1 (The Audit): A deep dive evaluation of your current systems, risk exposure, and hidden leaks.

Phase 2 (The Buildout): We implement your core tech stack, and any missing services or software that is mission critical, and begin documenting your standard operating procedures.

Phase 3 (The Integration): We standardize your institutional knowledge so your files are easily found and your back office runs in the background.